Project Profile: Frank Kent Motor Company has redefined the meaning of customer service to local automobile purchasers. Frank Kent always believed that the customer must come first, and without the customer the dealership would be non-existent. Mr. Kent's enthusiasm for excelling at a higher level of customer service has been recognized by generations of local families as the reason why they continue to return to our dealership.
The store selected MyDealerLot to provide personalized welcoming to every arriving service client with integrated car wash services which are communicated to MDL’s Customer Lounge Display. Every Service Advisor now has a personalized MIMO display to show them their arrivals and car wash completion messages.
Deployment Gear:
Two (2) RFID readers – service lanes, car wash. One sixty (60) inch LED TV centered on the drive. MIMO displays for all Service Advisors and Cashier station |