Project Profile:
As inventory arrives into Mercedes-Benz of Buckhead, staff utilize Service Drive Concierge to tag inventory vehicles. Service staff also tag vehicles as they come in for service for the first time. Once the tagged vehicle passes under the SDC antennas, SDC performs a variety of automated electronic notifications to individuals and defined teamswhile providing customers with a whole new level of personalized service.
Deployment Gear:
Two fifty (50) inch plasma monitors mounted from the ceiling. Antenna configuration covers a three lane configuration.
Notable Project Quotes:
"SDC benefits everyone at the store and allows my staff to be more efficient and to provide a more personalized service experience" - Geoff Meeker, Parts & Service Manager
"I absolutely love this system since it provides me with notification of the loaner return. It allows me to stage the customer’s paperwork BEFORE they walk up to the desk and let’s them get out faster" - Andrea Drinkard,
Cashier |